This privacy policy sets out how McGas Propane uses and protects any information that you give McGas Propane when you use this website. McGas is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when this website, then you can be assured that it will only be used in accordance with this privacy statement. McGas may change this policy from time to time by updating this page. Regularly check back to this page to ensure you comply with any changes. This policy is effective 2/6/2024.


What we collect? We may collect the following information.

  • Name & Job Title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information? We required this information to understand your needs and provide you with better service, for the following reasons in particular:

  • Internal record keeping
  • Improve products and services
  • Promotional emails about new products, special offers or other pertinent information
  • Surveys for market research purposes
  • Provide information to our third party partners for marketing or promotional purposes
  • We NEVER sell your information.

Security We are committed to ensuring your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.


How We Use Cookies? A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visited a particular site. Coolies allow web applications to respond to you as an individual. The web application can tailor its operation to your needs, i.e. like and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.


McGas only uses this information for statistical analysis purposes and then data is removed from system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to Other Websites Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. Exercise caution when browsing the our external links and review their privacy statement applicable to the website in question.


Online Account Data Inquiries and Deletion Request


For inquiries about the data associated with your online customer account accessed via the McGas Propane Customer Portal or McGas Propane App or to request for your account to be deleted, you can Contact Us to submit a request form.


Contact Us